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randyshanks Joined: 22 Feb 2006 Posts: 20 Location: Belle, MO	Posted: Tue May 29, 2007 7:07 am    Post subject: dash pattern problems Has anyone got a fix for the growing dash pattern problem? Randy Shanks
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erikmar Joined: 13 Apr 2004 Posts: 62 Location: Los Angeles, CA	Posted: Tue May 29, 2007 11:14 am    Post subject: There are really 2 related problems here. The first is that the tables for dashes and arrows (but not usually lines) grow with copy and paste operations even though global attributes are enabled. The workaround for this is to check the tables periodically and manually delete the styles you don't want in the table. This will also keep the dashes table trimmed so that the crash problem can be avoided. The next is the crash problem that shows up when the dash table gets too big. In this one, there's no way to manually delete dashes anymore, and if you try, PC will crash. The way out of this one is: - Quit powercadd - Go to User/Library/Preferences/PowerCADD and delete the Default Tables file - relaunch powercadd, which will then rebuild the file. - periodically trim the dashes list. - Demand a fix for the global attributes preference!
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nik_h Joined: 02 Oct 2006 Posts: 27	Posted: Mon Jul 23, 2007 12:53 pm    Post subject: Sorry to bring this up again, but I have had no response to the email I sent to Engineered Software or anything approaching a satisfactory response from Engsw on this forum. The dashes issue highlighted in this and several other threads by both myself and other users is a HUGE problem for our office and results in crashes for each of our users several times a day. This is severely disrupting our productivity and in some cases has resulted in us losing data. Please can someone from Engineered Software give an official response to this issue, what is being done to resolve it and when we can expect a patch to be released. The last patch (7.03) was August 2006, almost a full year ago. Numerous bugs, some major, some less so, have been highlighted in this period and nothing has been released to fix them. If this were the FormZ forum, AutoDesSys would have a response posted within the hour. We have been waiting many months for a reply and had no response from Engineered Software. Regards, Nik Herbert
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nik_h Joined: 02 Oct 2006 Posts: 27	Posted: Fri Jul 27, 2007 4:49 am    Post subject: Dear Engineered Software, A whole working week has now passed and you have yet to acknowledge, let alone reply to my post. I have just resent my last email to your technical support department. I hope that you will reply promptly. I have to say that I am very disappointed by the level of support we are receiving from Engineered Software. It is in stark contrast to the many other software companies that we deal with. The problem that I am highlighting is serious for us and is affecting our workflow and productivity. I would be grateful if you could deal with the matter in a responsible manner. Regards, Nik Herbert
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NRT.Rob Joined: 11 Apr 2005 Posts: 110 Location: Gardiner, ME	Posted: Sat Sep 22, 2007 10:02 am    Post subject: Is there any action on this problem at all? We have the same problem as well.
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nik_h Joined: 02 Oct 2006 Posts: 27	Posted: Mon Sep 24, 2007 2:52 pm    Post subject: Nope, Despite numerous emails to Mike Cleaveland, Engineered Software will not acknowledge this as an official bug that requires fixing. We still get numerous crashes every single day due to this bug. Unfortunately I am getting the feeling that the "solution" will come in the form of PC8 for which we will have to pay to upgrade (no patches now for well over a year and we are only at v7.0.3). Our "solution" is probably going to be a switch of CAD software in the next 12 months. Some public comment on this and the numerous other bugs in PC7 would be very, very welcome Engineered Software. Are you going to release further patches for PC7 or not? Regards, Nik Herbert
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Greg Joined: 13 Apr 2004 Posts: 228 Location: Vancouver, BC, Canada	Posted: Mon Sep 24, 2007 3:07 pm    Post subject: I also have this ongoing problem with the zillion or so dash patterns which seem to accumulate in the Dash Pattern dialog box. I don't always crash when I select one, but I have learned now to save just in case – probably crashes once in 10 times for me. I'd love to see this lingering problem fixed too!
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Damon Joined: 22 Sep 2004 Posts: 46 Location: Vancouver, BC	Posted: Fri Oct 12, 2007 1:33 pm    Post subject: Interesting. I have also had this problem, and it does cause crashes, or an inablilty to save a drawings. Not to wish ill on others, but it is good to know I'm not the only one who has had this problem. I dumped a preference (can't remember which one) and that did the job. So, it seems that something gets corrupted and you get dumped. Support here pursued the idea that it was flaw in an imported ACAD file, but it has happened with drawings that I started on my own machine, with no imported files or data. I do most of my work on my dual 2 gig G5. My 20" iMac core2 duo is only for evening or weekend work, and so I haven't noticed the problem on that machine.
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Alfred Scott Joined: 15 Apr 2004 Posts: 749 Location: Richmond, VA	Posted: Fri Oct 12, 2007 2:18 pm    Post subject: As I understand it, this is caused by having Global Attributes turn on when you import from DWG, and that you can avoid this by turning Global Attributes off when you import from DWG. Alfred
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CJH Joined: 24 Apr 2004 Posts: 351	Posted: Fri Oct 12, 2007 2:58 pm    Post subject: Actually, with Global Attributes turned on, any file opened which has different attributes than the one used to seed the Global Attributes menu, it's attributes are added to the lists. So as one opens various files, the lists fill up to the point where either a crash happens, or in the case of the hatch menu, the original hatches start getting replaced. If you read the manual carefully, I think it is behaving as it was intended to behave, although why this is intended is beyond me. I would think Global Attributes would mean the attributes are constant from drawing to drawing and do not get added to except by intention of the user. The only way I have found to get around this is to go to preferences, turn off global attributes, quit and restart PC, go back to preferences and turn global attributes back on. This clears the menu's back to those in the seed file, and it's now good for a while until it fills up again. This is most noticable when openin a dwg because there can be so many line types in a dwg.
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NRT.Rob Joined: 11 Apr 2005 Posts: 110 Location: Gardiner, ME	Posted: Sat Nov 03, 2007 2:00 pm    Post subject: Interesting. I just played with global attributes and found that if I opened a blank document after turning off global attributes, I could make my dash menu go back to default. Then if I opened a drawing and saved it while I had these default menu, the mess of dashes do not seem to come back. I do love powercadd, but this is a pretty piss poor implementation and it's a PITA for us who use both dashed lines and imported DWGs regularly.
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