Fonts and crashes - 50% of total sometimes


 
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Bill Stanley



Joined: 15 Apr 2004
Posts: 315

PostPosted: Tue Apr 20, 2004 12:47 pm    Post subject: Fonts and crashes - 50% of total sometimes Reply with quoteFind all posts by Bill Stanley

Fonts and crashes

The crash logs continue to indicate a high percentage of crashes attributed to flakey fonts. Font Doctor demo is free and is useful to report fonts that are questionable. Some samplings have indicated that higher than 50 percent of crashes are font related.

In addition looking at the crash log (which is somewhat human readable) can produce valuable information. When there is a reference to text in each of the last ten or so lines of code executed there is a font problem. The words are text, kerning, glyph, etc.

Please check your fonts.

Bill Stanley
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Todd Stanley



Joined: 15 Apr 2004
Posts: 17

PostPosted: Tue Apr 20, 2004 3:36 pm    Post subject: Reply with quoteFind all posts by Todd Stanley

Engineered Software has become aware that many users are experiencing frequent crashing from PowerCADD due to corrupt fonts installed in the system.

If you are experiencing PowerCADD frequent crashes...

1. Opening drawings.
2. Accessing the Font menu.
3. Selecting the Commands tab in the Preferences dialog.
4. Going to the DWG options dialog.

Please download and run our 'Font Tester' program, which will help diagnose corrupt fonts.

Todd Stanley
Engineered Software
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Todd Stanley



Joined: 15 Apr 2004
Posts: 17

PostPosted: Tue Apr 20, 2004 3:43 pm    Post subject: Reply with quoteFind all posts by Todd Stanley

Since the FontTest.zip file didn't attach properly here is the link at engsw.

http://www.engsw.com/Downloads/updates/FontTest.zip


Todd Stanley
Engineereg Software
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Derek



Joined: 13 Apr 2004
Posts: 568
Location: Melbourne, Australia

PostPosted: Tue Apr 20, 2004 5:02 pm    Post subject: Reply with quoteFind all posts by Derek

Wow, thanks Todd. That was hypnotic Shocked

Run it again. Run it again....
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Mike Wheeler



Joined: 13 Apr 2004
Posts: 50
Location: Eugene, OR

PostPosted: Tue Apr 20, 2004 5:16 pm    Post subject: Reply with quoteFind all posts by Mike Wheeler

Todd,

At this point only image files are allowed as attachments to messages.

Mike
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lavardera



Joined: 13 Apr 2004
Posts: 419
Location: merchantville, nj

PostPosted: Tue Apr 20, 2004 7:38 pm    Post subject: Reply with quoteFind all posts by lavardera

Hmm - I am not getting an application package out of that zip file - just folders and nothing executable Question
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greg
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lavardera



Joined: 13 Apr 2004
Posts: 419
Location: merchantville, nj

PostPosted: Wed Apr 21, 2004 7:01 am    Post subject: Reply with quoteFind all posts by lavardera

Matt emailed me one put into a sit file and that is fine. Can't explain that?

Anyhow, it was pretty cool to watch all my fonts march across the screen!

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JohnMorse



Joined: 14 Apr 2004
Posts: 294
Location: Birmingham, AL

PostPosted: Wed Apr 21, 2004 8:03 am    Post subject: Reply with quoteFind all posts by JohnMorse

I think I've clicked on everything that was in the zip file. Should I wait for the .sit version or am I doing something wrong?
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Byron Balogh



Joined: 14 Apr 2004
Posts: 47
Location: Sunny Portland OR

PostPosted: Wed Apr 21, 2004 8:27 am    Post subject: Reply with quoteFind all posts by Byron Balogh

Which font folder(s) is FontTest checking? What about fonts in the OS 9 System folder?
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Mike C



Joined: 15 Apr 2004
Posts: 119
Location: Greensboro, NC

PostPosted: Wed Apr 21, 2004 8:45 am    Post subject: Reply with quoteFind all posts by Mike C

The font checker checks all fonts available to the System. This includes the OS 9 fonts unless they have been disabled by the Font Book application.

Mike Cleveland
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rdwease



Joined: 14 Apr 2004
Posts: 15
Location: Indianapolis

PostPosted: Wed Apr 21, 2004 4:39 pm    Post subject: Reply with quoteFind all posts by rdwease

Derek wrote:
Wow, thanks Todd. That was hypnotic :shock:

Run it again. Run it again....


Derek, i agree I logged into the chat room afer a long and trying day at the studio. The FONT TEST utility ran and ran and ran and ran (I HAVE TO MANY FONTS) just fine.


I AM sooooooooooooo SLEEPY NOW.........

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www.homepage.mac.com/rdwease
www.a2so4.com
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huc



Joined: 13 Apr 2004
Posts: 660
Location: ::caddpower.com:: (Aurora, CO)

PostPosted: Thu Apr 22, 2004 7:07 am    Post subject: Font crash not limited to PCadd... Reply with quoteFind all posts by huc

Todd Stanley wrote:
...Engineered Software has become aware that many users are experiencing frequent crashing from PowerCADD due to corrupt fonts installed in the system...


ES is in good company in that bad fonts don't only affect PowerCADD. Apple has also acknowledged crash problems with Safari and Mail when a bad font (Times RO) is installed. The problem appears related to some HP Printer installers.

The fix is the same --remove the corrupted (bad) font. Nothing earth shattering but it may shed some light as to why not everyone is affected. Given Apple and HP's notes, PCadd folks using some models of HP printers might be more susceptible to the problem.

Cheers
Brian
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